Rules and Instructions

In order to allow you a pleasant game without distractions, restrictions and disturbances, we ask you to put your personal belongings (bags, jackets, etc.) in the lockable suitcase. There is also a strict ban on recording and filming! To avoid temptation, please also put your cell phones inside.
The game is not recommended for people who suffer from claustrophobia, cardiac or other health problems.
For control and safety reasons, you will be monitored by cameras throughout the whole game. However, we do not make any recordings.
Take care of all the important things (such as going to the toilet) before the start of the game. You are in the room for a maximum of 75 minutes. However, if someone wants to leave earlier, they can leave the game at their own request without giving a reason. This ends the game for this person only, the rest of the team can continue playing.
If you get stuck at any point, we will be happy to help you with tips.
In order to solve the puzzles, it is not necessary to climb up on furniture, vandalize anything or use violence in general.
Persons can be rejected before the game or the game can be canceled by us at any time, e. g. in the case of rule violations, vandalism, heavily intoxicated guests, technical errors.
Objects may not be removed from the Escpae Room.
Objects marked with this symbol are not part of the game and must not be touched, opened or operated!

FAQ

You can make a reservation with us at any time by phone or WhatsApp 01590 8629018.

The game can be abandoned at any time by an individual or the entire team. If the entire team does not wish to end the game, the rest of the team is free to continue playing. It is no longer possible to return to the game once it has been abandoned.

The voucher can be redeemed directly on site when paying at the end of the game.

Yes, the room can also be played in English. Please specify in advance during the booking process if you prefer to play the room in English, as adjustments will be made accordingly.

Our escape room is not locked during the entire game.

No special clothing, personal equipment, or aids are required.

In total approx. 1.5 hours. It is recommended to arrive approximately 10 minutes before the scheduled start time to be able to start on time. The game itself has a maximum duration of 75 minutes. At the end there is the possibility of a debriefing.

Parking spaces are available either on the roadside or at the Freihunger Str./Etzenrichter Str. intersection.

Cancel as soon as possible, either by using the cancelation link provided in the confirmation email or by email
kontakt@raetselreich-escape.de, WhatsApp or phone call 01590 8629018.

The key requirement is to have a minimum of 2 and a maximum of 6 players participating. As payment is only made after the end of the game, you can easily determine the number on the day of the game.

In general, the room is suitable for children aged 12 and above, provided they are accompanied by at least one adult

Participation in the game is only recommended after consultation with the attending physician. We accept no liability for accidents, injuries or damage resulting from participation. Persons with claustrophobia or general anxiety are strongly advised not to participate.

No, it is a family-friendly game.

Persons with limited mobility are advised to contact us personally before participating/booking.

Always at the end of the game, either in cash, by card or by smartphone. See prices for details.

If your team does not manage to solve all the puzzles within the time limit, the game ends and you have to leave the room.

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